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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Why should you take marine collagen as part of your daily routine?

marine collagenOct 18, 20233 min read

The beauty industry is never short of a trend that promises youthful, glowing skin. And while many come and go, marine collagen peptides have stood the test of time thanks to their proven, visible results.

But what is marine collagen? Where is it sourced and what sets the benefits marine collagen continues to have apart from other supplements?

Firstly, let’s start by understanding what collagen is. Collagen is a protein made up of a variety of amino acids. It’s the second most abundant substance in the body behind water and makes up much of the skin, hair and nails. It’s also found in joints, muscles and other connective tissues acting as a structural support system.

Like humans, animal products naturally contain collagen and can be used as a source of dietary supplementation. However, not all collagen products are created equal. That’s where collagen from fish comes in, aka marine collagen.

Here, we break down what marine collagen peptides are, the benefits of marine collagen and how marine collagen is made to help you decide if it’s right for your daily routine.

What are marine collagen peptides?

Marine collagen peptides are a type of collagen supplement derived from fish. It’s mostly sourced from fish skin but can also be found in scale and bones.

We naturally begin losing collagen from our mid-twenties so supplementing with a high-quality marine collagen helps to stimulate our own collagen production for firmer, smoother and stronger skin, healthier hair and nails while also supporting joint health.

Marine collagen vs Bovine collagen - Why is marine collagen better?

Both marine (fish collagen) and bovine collagen (collagen sourced from cows) contain Type I collagen, the most abundant type of collagen in the body. However, marine collagen peptides are smaller in size and more bioavailable meaning it’s absorbed 1.5 times more efficiently.

Some marine collagen supplements, like Vida Glow’s Natural Marine Collagen, are completely tasteless and heat stable so can be added to hot or cold drinks without a trace. There are also many personal reasons that a marine collagen supplement may be more suitable for you than bovine including religious, dietary and lifestyle choices.

Marine collagen is pescatarian friendly

As marine collagen is a type of collagen from fish, it’s suitable for those choosing a pescatarian lifestyle and looking to avoid products sourced from red meat. Choosing a pure product is also important to avoid any additives that may not be pescatarian friendly.

Marine collagen is more sustainable

The sustainability of collagen sources comes down to the individual practices of suppliers, so it pays to research any product you’re considering. At Vida Glow, we source our collagen from responsibly farmed fish. This way, we don’t place too much demand on a single species or disrupt delicate marine ecosystems. As a by-product of the fishing industry, open water-farmed fish are filleted, and the skin is removed.

Marine collagen is accessible for people practicing Hinduism

Hinduism is a diverse religion and individuals following Hindu dietary guidelines may vary. However, for those following a dietary practice that allows seafood, marine collagen is a great option over other sources like bovine or porcine collagen (collagen sourced from pigs), that may not suit all diets.

How is marine collagen made?

Vida Glow’s Natural Marine Collagen is sustainably sourced and undergoes a gentle hydrolysation process. Hydrolysation is a chemical-free, enzymatic process that creates a low molecular weight peptide powder. Essentially, it breaks the collagen into smaller, more bioavailable peptides to be more efficiently absorbed into the bloodstream and used by the body.

Our collagen has been shown to have an absorption rate above 90%, meaning visible results can be achieved in a shorter amount of time.

Why choose marine collagen?

The benefits marine collagen can have as part of your daily routine are many. One look at a marine collagen before and after image shows the visible difference after just weeks of supplementation including:

  • Firmer skin with increased elasticity
  • Reduced fine lines and wrinkles
  • Reduction in skin dullness
  • Increased skin hydration and glow
  • Reduced hair fall
  • Increased hair thickness and growth
  • Increased nail strength

When it comes to any supplement, including marine collagen peptides, consistency is essential to great results so making it a part of your daily routine is key. With the highest bioavailability and results proven by science, adding one sachet of Natural Marine Collagen to your morning coffee, tea, smoothie or even water will support your skin, hair and nail health for a more radiant and resilient complexion.

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