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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Vida Glow Before and Afters

Vida Glow starts below the surface. Taking skin care deeper to deliver real, ingestible solutions for modern beauty concerns.With the conversation of efficacy at the forefront, Vida Glow’s science-first formulations set a firm standard for ingestible beauty. Investing extensively into independent clinical and internal trialling for visible results that are potent and proven.And in tandem with glowing customer testimonials and substantiated data, the tangible results speak for themselves. Discover first hand from our community, the transformative benefits of a consistent Vida Glow routine.

Natural Marine Collagen

The benefits of daily collagen supplementation are far-reaching across skin, nails and hair. And some of the first anecdotal benefits to be seen are in relation to collagen for hair with enhanced hair health and thickness.

By supporting the optimal environment in the dermis for healthy hair growth, our community notice growing baby hairs within weeks of starting collagen supplementation. And long-term, many have experienced reduced hair fall and thicker hair. Below, some of our consumers share their collagen before and after images and the benefits they experienced from Vida Glow’s Natural Marine Collagen.

Marine Collagen Before and Afters

Reviews on marine collagen

There’s a reason why Vida Glow is the global number one marine collagen brand with one sku of Natural Marine Collagen sold every four seconds. Read to discover what else our community has to say about our clinically proven peptide powder. 

“I was so happy with the results! I couldn’t believe it when I saw the difference in my before and after photos. And in such a short amount of time. I got so many compliments about my hair, and how long and healthy it’s grown.”

– STEPHANIE

“Such an easy product to use. I can see the results and feel like my skin is brighter and my postpartum hair looks so healthy.”

– JESSICA

“My skin is plump and bouncy with noticeable glow. My hair is in the best condition ever – it feels and looks thicker and glossier. I usually take 1-2 servings per day, I’m devoted.”

– SARAH

Radiance+

Age and sun spots, melasma, post-acne marks and dark circles under eyes – pigmentation manifests in a variety of way on the body and complexion. As a once-daily ingestible solution,Radiance+ is a clinically studied capsule systemically targeting dull, uneven skin. Delivering real, visible results in as soon as 12 weeks, below some of our consumers share their Radiance before and after images and the tangible benefits they experienced.

Radiance+ Before and Afters

Reviews on Radiance+

“Loooove this product! My skin is radiant and glowing. No rating is high enough. Thank you Vida Glow.” 

– ERIN

"I’ve been taking these capsules for about 2 months now and I can see that my dark under-eye area is noticeably lighter. I find that I don’t need to apply too much concealer now.”

– ALEXANDRA

“Recently I tried Vida Glow's Radiance Capsules and within the first month I noticed a huge difference with the brightness of my skin, particularly the dark circles in my under-eye area.

My skin felt much more luminous and I found myself using less foundation/concealer than usual because there was not as much to cover up or even out.

I highly recommend the product to anyone suffering from discolouration or simply wanting to improve their overall skin tone.” 

– LARISSA

Hairology

Factors affecting hair growth cycles, such as age, stress, hormones and vitamin deficiencies can prompt weakness, damage and excessive shedding in many. A targeted ingestible solution,Hairologyis clinically studied to support healthy hair follicles for enhancedhair growth, strength and thickness. With consistent once-daily supplementation, the tangible results experienced by consumers were seen in as soon as one month. And optimal results achieved after 12 weeks.

Hairology Before and Afters

Reviews on Hairology

“After approximately a month of using these supplements, I was having notably less hair loss while brushing and washing my hair. The hair around my face and temples actually looks like it’s growing in thicker too! So happy and will definitely continue to use them."

– THERE

“I cannot recommend the Advanced Repair Hairology capsules highly enough. My hair felt thicker after 8 weeks and I noticed less breakage. My hairdresser commented that there was less hair left behind in the wash basin.”

– CATHERINE

“I truly believe Hairology is an effective hair loss treatment. My bald spots filled out and my hair felt fuller and looked shinier.

I've always had a problem with my bald spots, but I didn't know how to fix it and I've never really believed in the effectiveness of hair capsules either – opting to go for healthy foods and hair masks.

However, using these capsules and seeing the results has completely changed my mind. I'm just really glad I finally have a solution to my thin hair problems!”

– ISABELLE