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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

WELCOME

We want to empower you. The Glow Matrix, supported by EdApp, exists to assist Vida Glow retailers, distributors and partners. Created for busy, active people our easy-to-use app delivers product and brand information, whenever and wherever you are. The educational courses are short and interactive. Register and get started today.

Vida Glow | The Foundations

Discover our world. Through a series of courses, you’ll be introduced to the Vida Glow brand, our passionate founder and why we’re committed to producing clinically proven beauty solutions that work as hard as you do. You’ll discover our products and gain insight into our vision, mission and actions toward becoming the most revolutionary beauty brand in the world.

Course Overview

  • Vida Glow DNA
  • Our Products
  • Brand and Advocacy

Natural Marine Collagen

Vida Glow is the #1 marine collagen brand globally. Discover why our hero product, Natural Marine Collagen, has disrupted the beauty industry, selling one unit every four seconds. Learn the science behind collagen supplementation, its benefits and visible results, and the technology that makes our marine collagen superior. This series of courses also covers important messages and frequently asked questions to empower you as you promote our products.

Course Overview

  • Collagen 101
  • Science Behind Marine Collagen
  • Marine Collagen's Benefits & Results
  • Our Unique Selling Points
  • How to Consume Vida Glow
  • Our Quality and Safety

Anti-G-Ox

A multi-award-winning ingestible, Anti-G-Ox works on a cellular level to prevent premature ageing and support cellular repair. In this series, discover the three root causes of premature ageing and how Anti-G-Ox's actives work synergistically to prevent environmental damage and protect skin’s glow. With its potent combination of antioxidants, vitamins and minerals, see why Anti-G-Ox is a daily solution to the stress of busy, modern living and its effects on skin.

Course Overview

  • Inside the Ageing Process & the Science of Premature Ageing
  • Anti-G-Ox's Cellular Advantage
  • Powerful Actives & Protective Benefits

Radiance+

Vida Glow’s Advanced Repair, Radiance+, is a targeted ingestible treatment for skin tone perfection. By breaking-down the science of hyperpigmentation and its causes, this module explains the ingestible innovation and unmatched efficacy of Radiance+’s clinically studied formula. Powered by a trio of skin-brightening actives, learn how Radiance+ delivers illuminating and imperfection-blurring benefits to the epidermis – and works beyond the capabilities of topical skincare.

Course Overview

  • A Closer Look at Pigmentation
  • Radiance+’s Ingestible Difference
  • Clinically-Studied Ingestible Innovation

Hairology

An ingestible solution for hair loss and hair thinning, Hairology™ supports the hair growth cycle and hair at the follicle. In a once-daily, vegan capsule, hero active AnaGain™ is clinically studied to reduce hair loss by 34% after 28 days of supplementation, while essential micronutrients promote healthy hair growth. Discover the advantages of treating hair loss from within and achieve fuller, longer and stronger hair with Hairology™.

Course Overview

  • The Hair Cycle
  • Hairology™ the Ingestible Difference
  • Ingestible Beauty Innovation
  • Hairology™ FAQs

LEARN MORE ABOUT OUR SOURCING & QUALITY

DOWNLOAD EDAPP  -  LOGIN TO YOUR ACCOUNT  -  START LEARNING

SUPPORT

REACH OUT AT TRAINING@VIDAGLOW.COM SHOULD YOU NEED ASSISTANCE
DOWNLOADING THE APP OR NAVIGATING THE LEARNING PLATFORM.