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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Managing pigmentation: From sun-kissed to sun-damaged skin
beautyOct 17, 20234 min read

Managing pigmentation: From sun-kissed to sun-damaged skin

Sun-kissed skin sits high on the wish-list of many. But bronzed and glowing post-Summer skin doesn’t come without it’s risks.

At what point does a sun-kissed glow become sun damage? How can you prevent it and what are the best treatments for sun damaged skin? We answer all these questions and more to help you stay protected and prevent premature skin ageing.

Sun-kissed vs sun-damaged skin

Is there a difference between sun-kissed and sun damaged skin? Not really.

Sun damage is cumulative, and your risk of damage increases over time. That means that even small amounts of sun exposure can cause skin damage, even if your skin doesn’t show any immediate signs like sunburn or dryness. In fact, many signs of sun damage you see on your skin at present are a result of damage caused months and even years in the past.

In short, if you’re looking to achieve the lightly bronzed and glowing skin reminiscent of a sun-kissed look, avoid the sun and turn to makeup to keep your skin healthy and looking youthful for years to come.

What is sun damaged skin?

When we talk about sun damaged skin, we’re referring to photoaging. Photoaging is the premature skin ageing due to damage from UVA and UVB radiation. This UV exposure speeds up the degradation of collagen and elastin, two proteins in the skin that provide structure and bounce for smooth and firm skin. Collagen loss overtime causes fine lines, wrinkles and sagging skin that makes the face appear aged.

UVB rays, the radiation that causes sunburn, triggers abnormal melanin production leading to pigmentation and skin discolouration. This type of sun damage is cumulative, so it only takes small amounts of exposure each day to build up to significantly damaged skin overtime.

Photoaging caused by sun damage can also look like:

  • Broken capillaries (spider veins) 
  • Red, rough and scaly patches of skin 
  • White spots on the skin 
  • Uneven skin tone or texture 
  • Thinning skin or loss of elasticity  

    Who is at risk of skin damage from the sun?

    Everyone, no matter skin tone, is at risk of sun damaged skin. Fairer skin tones and people with lighter hair colours and green or blue eyes tend to be more susceptible to severe burning accelerating the signs of ageing associated with sun damage. People with a darker skin tone may be less likely to burn with prolonged sun exposure than fairer skin types, however damage is still being done.

    There are also certain health conditions that increase the likelihood of damaged skin so you may be more susceptible to sun damage if you have:

    • Certain autoimmune diseases 
    • Had an organ transplant  
    • Take medications that weaken the immune system 
    • Take medications that sensitise the skin to sunlight  

    How to prevent sun damaged skin

    It may seem obvious, yet it has to be mentioned; the best way to prevent sun damage is to protect your skin from the sun. That means applying and reapplying sunscreen every day, even when it’s cold or cloudy. Wear protective clothing when you’re in the sun for extended periods including a hat, sunglasses and long-sleeved clothing. It’s also best to avoid sun exposure in the middle hours of the day when the sun is at its peak and UV rays are strongest.

    Sun damaged skin treatments

    Treating sun damage on face, neck and areas of the chest and decolletage can feel like a job for skincare or professional aesthetic treatments but these only do part of the job.

    Popular skincare ingredients targeted at treating pigmentation such as retinol, vitamin c and AHAs treat the superficial layers of the epidermis penetrating only about 3% of the skin. While these ingredients form part of a bidirectional anti-ageing routine, they aren’t a hero solution. With most signs of sun damage sitting within the deepest layers, an internal approach using anti-ageing supplements is the most effective approach to sun damaged skin treatments.

    Vida Glow’s Radiance provides support on a cellular level to brighten, illuminate and achieve skin tone perfection by reducing dark spots and pigmentation. Powered by antioxidants, it is clinically proven to increase luminosity and reduce facial imperfections helping to diminish signs of sun damaged skin on the face like dark patches, sunspots and freckles.

    With the foundations of a targeted ingestible beauty routine and a skincare routine in place, you can then consider if in clinic treatments are the right investment for your goals and treating sun damaged skin. Importantly, treating sun damaged skin takes consistency and diligence to prevent further damage so always remember to pop on your hat when you’re out and about.

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