Customer care hours are:

Monday: 8.30 AM - 4.30 PM AEDT
Tuesday: 8.30 AM - 4.30 PM AEDT
Wednesday: 8.30 AM - 4.30 PM AEDT
Thursday: 8.30 AM - 8.00 PM AEDT
Friday: 8.30 AM - 4.30 PM AEDT
Saturday: Closed
Sunday: Closed

We are closed on Public Holidays 

Customer care hours are:

Monday: 8.30 AM - 4.30 PM AEDT
Tuesday: 8.30 AM - 4.30 PM AEDT
Wednesday: 8.30 AM - 4.30 PM AEDT
Thursday: 8.30 AM - 8.00 PM AEDT
Friday: 8.30 AM - 4.30 PM AEDT
Saturday: Closed
Sunday: Closed

We are closed on Public Holidays 

We typically respond within 1 - 3 business days, during busy periods there may be a delay. We recommend that you also check our detailed FAQ pageour dedicated Customer Help Centre and explore our journal articles to assist with queries.
 
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Please complete the form below for all customer enquiries.

Our team will be participating in an exciting off-site training from October 23rd to October 28th, 2024, to enhance the quality of your experience with us. During this period, we will be unavailable to respond to messages. Rest assured, we’ll promptly get back to you as soon as we return!

In the meantime, we encourage you to visit our comprehensive resources to assisit with all of your questions.