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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Collagen 101: What is collagen, why you need it & when to take it
marine collagenOct 13, 20234 min read

Collagen 101: What is collagen, why you need it & when to take it

Ingestible collagen is a fast-growing category. With the promise of glowing, resilient skin, split-proof nails and optimal hair health, there’s a lot to be excited. And a lot to learn.

Big claims don’t come without big questions. Like, what is collagen and is collagen a protein? Is collagen powder good for you and when to start taking collagen? Here, we’ll delve into the science behind marine collagen and invite you to discover its revolutionary benefits.

What does collagen do?

Collagen is the most abundant protein in the body and acts as a support system. Think of it like scaffolding. Found predominately in the skin, hair, nails, joints and muscles, it provides structure to cells aiding strength, flexibility and elasticity within connective tissues.

Unfortunately, from our mid-twenties, collagen production slows making way for fine lines, wrinkles, a loss of elasticity and firmness, hair loss and breakage as well as brittle nails.

What does collagen do for skin?

Collagen makes up 70-80% of the skin giving the dermis its structure. It’s responsible for promoting a youthful, plump and smooth appearance by providing elasticity that allows skin to move back to its neutral state after muscular movements.

As your body’s own production levels wind down, replenishing this with a high-quality, bioavailable collagen supplement can help to maintain skin integrity and hydration to combat signs of ageing. Skin is left smooth, plump, firm and glowing.

What does collagen do for hair & nails?

Hair health was the inspiration behind Vida Glow’s founding story and one of the first areas our community report improvements in when supplementing with Natural Marine Collagen. A decrease in hair shedding, increase in thickness and length and an improvement in overall hair strength and scalp health are why collagen supplements have become a go-to for hair.

Similarly, it can help heal brittle and tear-prone nails. We know that consistent manicures and life’s daily demands leave nails feeling weak and dulled. By supplementing collagen, you can combat damaged and compromised nails, and improve your overall nail health.

What causes collagen loss?

We know that our body’s ability to produce fresh collagen naturally declines as we age. However, there are external factors that accelerate skin ageing and the depletion of collagen.

  • Sun Exposure: Excessive UV exposure impacts the skin’s connective tissue in the dermis, breaking down collagen and elastin fibres. This leads to the formation of wrinkles and fine lines.
  • Poor Diets: A high-sugar diet increases the rate of glycation, a process where blood sugars attach to proteins to form new molecules called advanced glycation end products (AGEs).
  • Lifestyle factors: Pollution, stress and lack of sleep can also lower our body’s ability to naturally produce collagen and speed up the degradation of our natural collagen stores.

Why take collagen?

As an essential protein for skin, hair and nail integrity, maintaining collagen levels is the key to slowing signs of ageing. But why take collagen supplements over skincare or diet adjustments?

In skincare, collagen does a great job of moisturising and replenishing the skin, but it can’t penetrate the surface due to the size of the molecule. Likewise, collagen from our diets is difficult to absorb due to the large molecular size making hydrolysed Natural Marine Collagen the most efficacious way to replenish collagen and the ultimate superfood for visible, outward benefits.

As an ingestible, marine collagen is absorbed and distributed into the bloodstream, reaching the deepest dermal layers of skin. In doing so, it increases the pool of specific amino acids needed by cells to stimulate fresh collagen production. So fine lines and wrinkles are reduced, elasticity is improved, and the complexion is plump and glowing. With consistent supplementation, hair is thicker, and nails are stronger too.

What is collagen bioavailability?

Let’s start by understanding what bioavailability is. The term refers to the extent and rate at which a substance is able to be used by the body for its intended purpose. For collagen, this means being absorbed into the bloodstream for delivery to the hair, skin, nails and joints as needed. The more bioavailable a collagen peptide is, the more efficient and effective in getting visible results it will be.

Marine collagen is absorbed up to 1.5 times more efficiently than collagen from cows or pigs, meaning it has optimal bioavailability. Vida Glow’s marine collagen also goes through a natural hydrolysation process ensuring the smallest peptides for maximum absorption.

When should you start taking collagen?

There’s no one-size-fits-all when it comes to starting your collagen journey. The good news is, it’s never too late to begin. Both clinical and consumer trials have seen great results in mature skin.

For best results and maximum efficacy, adopt a preventative approach to your skincare routine. So start taking collagen from your mid-twenties or whenever you start to notice changes in your skin, hair and nails.

How much collagen per day depends on your age, skin condition and goals. Advanced ageing concerns may benefit from a higher dose. However, consistency is key so it’s important to choose a dose that works with your lifestyle and can conveniently fit into your daily regime. We typically recommend:

  • One serve per day – for those 25-35
  • Two serves per day – for those 36-45
  • Three serves per day – for those 45+

Keeping your skin, hair and nails looking and performing at their best doesn’t have to be complicated. Supplementing with marine collagen is a simple and effective way to restore the collagen we naturally lose as we age to prevent premature signs of ageing such as fine lines, wrinkles, dullness, hair shedding and brittle nails. With a consistent daily dose, you can see results in just weeks without having to revolutionise your entire routine.

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