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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

How to treat dry skin from the inside
Oct 28, 20214 min read

How to treat dry skin from the inside

Hyaluronic acid is a skincare fail-safe for dry, dehydrated and stressed skin. Yes, hyaluronic acid holds one thousand times its weight in water and boosts skin’s hydration – but there’s more to hyaluronic acid than its refreshing texture.

As a water-attracting molecule that’s naturally present in skin, joints and hair follicles, hyaluronic acid is essential in capturing and maintaining hydration across the body. And because half of our hyaluronic acid is found in skin, it’s also responsible for well-functioning and youthful-looking skin.

But beyond the benefits of topical hyaluronic acid, how does the hydrator perform on a cellular level?

We’ve enlisted one of our Skin Professionals, Scientist Dr Michele Squire to explain the water-attracting molecule, and how ingestible hyaluronic acid turns its benefits inwards to increase skin’s moisture levels and soothe dry skin.


The basics of hydrated skin

“Hyaluronic acid is an ingredient that we’re seeing everywhere, both in skincare and its injectable form,” explains Dr Michele Squire. “It’s a hydrophilic molecule, meaning it attracts water and helps increase skin’s water retention, which “keeps skin soft, supple and hydrated. It also functions as a supporting framework for collagen and elastin,” adds Dr Squire. By supporting skin’s health, it also “helps in wound healing and fills gaps between skin cells to keep skin feeling and looking plump.”

The chemistry behind the craze

While collagen and hyaluronic acid perform different functions, the essential molecules have one thing in common: from the age of twenty, our natural reserves and production of hyaluronic acid begin to decline. “Every day, hyaluronic acid in the skin is broken down and recycled by enzymes in the skin called hyaluronidases,” explains Dr Squire. And much like collagen, “hyaluronic acid can also be impacted by oxidative changes in the skin – these are changes that result from sun exposure, environmental pollution, stress, and from using harsh skincare ingredients and producing trauma to the skin,” Dr Squire continues.

Even though hyaluronic acid is replenished daily, the body becomes less effective at naturally supplying the molecule. As hyaluronic acid declines, skin feels dry, dehydration lines appear – and wrinkles and a rough skin texture follow.

How does ingestible hyaluronic acid soothe dry skin?

Oral supplementation with hyaluronic acid is a new innovation,” says Dr Michele Squire. When it’s ingested, “studies show hyaluronic acid is broken down by gut bacteria and then absorbed by the blood and lymphatic systems to travel around the body.” By replenishing hyaluronic acid, water is drawn into skin – plumping cells, softening fine lines and maintaining skin’s moisture barrier for healthy function.

What makes Hyaluronic Complex different to a topical serum?

An ingestible hyaluronic acid ampoule, “Hyaluronic Complex is a complete solution to dry, dehydrated, stressed skin,” shares Dr Squire.

In its convenient ingestible ampoules, think of Hyaluronic Complex as a serum to help plump skin and soften fine lines from within. And because ingestible hyaluronic acid is distributed through the bloodstream and the lymphatic system, Hyaluronic Complex has a systemic effect to rehydrate and soothe skin in as soon as two weeks.

For a supercharged formulation, Hyaluronic Complex also contains other ingredients that work synergistically to support the skin’s oxidative repair mechanism like Gotu Kola, CoQ10 and Acai Berry.

Gotu Kola is a medicinal herb, traditionally used for its anti-inflammatory properties. “In lab tests, Gotu Kola has been known to reduce the activity of skin enzymes that break down collagen and elastin,” adds Dr Squire. “It also helps reduce the activity of those hyaluronidases, the enzymes in skin that breakdown hyaluronic acid.”

As antioxidants, coenzyme Q10 (CoQ10) prevents the degradation of hyaluronic acid and enhances skin’s oxidation repair mechanisms. While acai berry has been clinically studied to help reduce collagen-breakdown enzymes and assist with wound healing.

In one potent formula, Dr Michele Squire explains that “Hyaluronic Complex works on three levels – it replenishes, it stimulates and it inhibits.” By replenishing hyaluronic acid, Dr Squire explains that hyaluronic acid has been shown to stimulate skin hydration – and there’s evidence to suggest it improves wrinkles and elasticity too.

With its supporting actives, Hyaluronic Complex has protective and preventative benefits. “Hyaluronic Complex inhibits enzymes breakdown skin’s own collagen, elastin and hyaluronic acid,” adds Dr Squire. “With ingredients that work synergistically, Hyaluronic Complex performs several functions: it hydrates and balances dry and dehydrated skin, soothes and softens skin, strengthens the skin barrier and promotes skin firmness and elasticity.”

Can Hyaluronic Complex be swapped in and out of a routine?

Consistent, daily supplementation is most efficacious for ingestible beauty, but Hyaluronic Complex can be taken as a (relatively) quick fix too. Just like a set of topical skincare ampoules, Hyaluronic Complex can be added into skincare regimens as it’s needed – like during trans-seasonal weather shifts and travel, or during periods of stress or prolonged inflammation. By replenishing skin as its needs change, skin is hydrated and balanced across all skin types and concerns.

As an essential molecule to skin and its care, hyaluronic acid deserves pride of place in hydrating skincare regimens – for plump, dewy skin and the best of ingestible beauty.

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