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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Banish dryness. This is the hydration boost your skin needs
Jun 3, 20213 min read

Banish dryness. This is the hydration boost your skin needs

Now is a perfect time to start thinking about moisturising from within to help nourish your body and complexion into balance.

It’s no secret. Despite our best intentions, we all feel and see the effects of winter manifest in our skin – thirsty, tight and a bit lacklustre. It’s simple, really. As the temperature drops, so does your skin's ability to retain much-needed moisture. Meaning cold air and low humidity levels (tack on harsh winds too) strip you of your natural oils and cause the water in our skin to evaporate more quickly.

Whether you’re looking to build up your winter protection, suffer from chronic dryness or are experiencing dehydration, our ingestible Hyaluronic Complex can offer some specialised relief.

 

Hyaluronic acid 101

Hyaluronic acid, or HA for short, is a sugary molecule that occurs naturally in the skin’s structure and connective tissue throughout your body. Essentially, its main function is to retain water and keep your skin hydrated and plump.

As skin ages, it loses its natural ability to retain moisture – meaning the amount of naturally occurring hyaluronic acid in your body decreases. This can cause your skin to feel and appear tired and dehydrated.

Dryness and dehydration – there is a difference

Did you know that dryness and dehydration are actually two very different things? Dryness refers to a specific skin type characterised by fewer oil-producing glands, while dehydration refers to a skin condition defined by a lack of water. Though, it’s important to note that it’s entirely possible to struggle with both. So, with that said, we think it’s best to cover all the bases when it comes to upping your skin’s defences.

What’s the hype around ingestible hyaluronic acid?

Sure, topical nourishment is important, but moisturising your skin from the inside out is also crucial. Daily serums and moisturisers target the outermost layer and don’t properly penetrate the skin’s surface. Treating dryness from within allows for a targeted approach.

Ingestible hyaluronic acid has a stronger systemic effect. It’s transferred by the blood and lymphatic system, stimulating the production of naturally occurring HA in the body. The result? A soothed, hydrated and restored complexion.

The ingredients fighting the skin-damaging effects of winter

Seasonal changes can really affect the way your skin looks and behaves. Cold air causes skin to dry out and become irritated, it tightens pores, hinders circulation and reduces sebum production. Low humidity and hot showers in winter also contribute to dehydration – which is why it's so important to keep your skin barrier fighting fit against environmental aggressors and fuel it with the goodness it needs.

Our acai berry flavoured ingestible hyaluronic acid serum supports cellular hydration, reduces damage, enhances skin water content, soothes dryness and strengthens the skin barrier.

Vida Glow Hyaluronic Complex

In addition to hyaluronic acid, eight other synergistic actives (acai extract, gotu kola, Vitamin C, zinc, CoQ10, lycopene, biotin and nicotinamide) boost the formula for a surge of hydration. Dull, sensitised winter skin? Forget it.

Upgrade your daily regime

At Vida Glow, we want to create specialised products that fit comfortably into your current routine – no matter how busy life gets.

We have pre-measured the optimal dosage of ingestible HA (100mg) and eight other skin-loving actives into each individual ampoule of Hyaluronic Complex.

Room temperature or chilled, there’s no need to mix with water or food. It’s designed to accompany you anywhere, anytime – just shake, open, sip and enjoy.

Depending on your skin’s hydration needs, supplementation can be periodic or continuous. For optimal results, we recommend taking one to two ampoules per day.

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