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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Hydrate Skin With Our New Ingestible Hyaluronic Acid Serum
May 4, 20214 min read

Hydrate Skin With Our New Ingestible Hyaluronic Acid Serum

We’re always looking to create innovative beauty solutions to help you look and feel your best. Given that dry, sensitive skin is the most common skin disorder impacting about 50% of people around the world, we wanted to create a formula to help moisturise skin – from the inside out, of course. [1]

Our newest ingestible, Hyaluronic Complex, is a targeted treatment for dry and dehydrated skin. The acai berry flavoured ingestible hyaluronic acid serum helps hydrate skin, boost skin water content, soothe dryness and strengthen the skin barrier. Skin-enhancing actives like gotu kola, Vitamin C, zinc, CoQ10, biotin and nicotinamide boost the formula for a surge of hydration.

If you’re dealing with dry skin but don’t know where to start, Vida Glow Founder Anna Lahey is here to answer your most-asked questions about our new skin-hydrating formula.

 

What is hyaluronic acid? 

Hyaluronic acid, commonly called HA, is a naturally produced molecule in the body, responsible for keeping skin hydrated, soft and elastic. 50% of our body’s natural HA reserves are actually in our skin. 

Similar to collagen, the body’s production of HA declines with age. As a result, the skin barrier can become compromised and our skin starts to look and feel less hydrated.


Isn’t hyaluronic acid only a topical? How can you ingest an acid safely? 

Topical HA used in your daily serums and moisturising, while great, can only offer hydration to the topmost layer of the skin. Whereas ingestible HA has a far more systemic effect. It’s transferred by the blood and lymphatic system, meaning it has a much greater impact on the body. 

By ingesting HA, its presence in your body actually stimulates fibroblasts to produce more naturally occurring HA in the body, resulting in a soft, more hydrated complexion. 

We have worked so hard, partnering with a team of leading scientists in nutraceuticals to create a world-class ingestible serum that offers safe and tangible results. 


Who should take this? 

Hyaluronic Complex is a specialised treatment that redefines how we think about skin hydration. Our Acai Berry flavoured ampoule is specifically formulated to target and treat those with chronically dry skin and anyone experiencing periods of intense skin dehydration or irritation due to seasonal changes, travel or harsh topicals. 


Do you take collagen and Hyaluronic Complex together? 

Yes, absolutely! They both play such different yet crucial roles in keeping your skin healthy, hydrated and smooth. 

When our skin has high concentrations of both HA and collagen, it’s incredibly plump, smooth and highly elastic. Yet both natural stores decline with age, which is why supplementation is essential for maintaining a glowy, youthful complexion.

When taken together, hydrolysed marine collagen and Hyaluronic Complex actually work in synergy, promoting each other and enhancing efficacy. 


Vida Glow Hyaluronic Complex

Will I see results and how long will it take? 

We are passionate about creating ingestible formulations that deliver tangible, visible results, and Hyaluronic Complex is no different. 

We recommend taking 1 to 2 ampoules of Hyaluronic Complex for at least 6 weeks for the full results. What’s great about this specialised treatment is that the effects can continue after supplementation is stopped, with research showing a significant improvement to skin up to 2 weeks after you stop taking ingestible HA.


How often do I need to take it? 

We have pre-measured the optimal dosage of ingestible HA and 8 other skin-nourishing actives into each individual ampoule. We recommend taking 1 to 2 ampoules per day, each containing 100mg of HA. 

Depending on your skin’s hydration needs, supplementation can be periodic when intensive hydration is needed, or continuous for those with chronic skin dryness. 

 

Do I need to mix it in water before drinking? 

Absolutely not! We have formulated the product to be taken as is, directly from the ampoule. It’s perfect for a busy lifestyle, designed to accompany you for when you need it most. 


What does it taste like? 

The formulation is an Acai Berry flavour, but it isn’t overpowering or overly sweet. It’s completely safe to take at room temperature, but we enjoy it chilled straight from the fridge. 

We worked through a few different consistencies and landed with quite a smooth, slightly thick texture – which I really enjoy. 

Unlike our collagen range, Hyaluronic Complex is not heat-stable, so it should not be mixed with hot drinks or foods. 

 

For anyone struggling with dry or dehydrated skin, Hyaluronic Complex will transform the way you moisturise. We can’t wait for you to try it.




 

Sources

[1] Stettler H, Crowther JM, Brandt M, Lu B, Blenkiron P. Targeted dry skin treatment using a multifunctional topical moisturizer. Int J Cosmet Sci 2020. https://doi.org/10.1111/ics.12680.

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