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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

The Treatment Combinations Experts Recommend For Deeper Results
beautyFeb 28, 20243 min read

The Treatment Combinations Experts Recommend For Deeper Results

Non-invasive cosmetic treatments have skyrocketed in popularity in recent years. While these high-tech treatments transform from the surface, leading aesthetic and cosmetic medicine experts see the best results when they begin treatments a little deeper.

How ingestibles support in-clinic treatments

A bi-directional approach has long been Vida Glow’s approach to improved hair, skin and nails, and the practitioners who spend day in and out helping clients in clinic improve their beauty concerns agree.

“With more research it’s becoming widely established that ingestibles can be a helpful adjunct to overall skin health. Collagen is a crucial part of the quality of our skin and our ability to produce collagen as we age reduces,” shares Dr Clair McCartney, Cosmetic Physician at Sanctum Medical. “A lot of the treatments we do in clinic are aimed at stimulating collagen to lift and firm the skin, so it makes sense to partner these with products like Vida Glow’s Natural Marine Collagen.”

Beyond collagen, our Advanced Repair range has been formulated to target many of the same concerns as the professional treatments rising in popularity. In fact, daily supplementation can improve the results of in clinic treatments.

Treating Pigmentation

Stubborn pigmentation and uneven skin tone is best managed through a combination of internal and external treatments according to Dr Clair.

“The PicoSure Pro laser is the gold standard for the treatment of pigmentation in all skin types. We combine a series of PicoSure Pro treatments with good skincare and Vida Glow’s Radiance capsules for the best results in pigmentation reduction,” advises Dr Clair.

“Radiance has been specifically formulated to help downregulate pigmentation. While the laser will treat existing pigmentation, it’s important to also address pigmentation internally with supplements like Radiance.”

Treating Hair Loss

When it comes to achieving longer, thicker, and stronger hair, SSKIN Cosmetic Nurse Georgia has a tried and trusted approach.

Hairology plays a vital role in treating the hair holistically by nourishing the body from within. It complements the external treatments, enhancing the longevity of hair growth treatments,” shared Georgia.

“In clinic, Platelet-Rich Fibrin (PRF) therapy, is the next generation of all-natural rejuvenation treatments. PRF utilises components from blood to stimulate collagen and stem cell renewal, promoting natural hair growth and thickness. In our case studies we saw quicker and more substantial hair growth when Hairology was taken in conjunction with the treatments.”

Treating Acne and Breakouts

Cosmetic Nurse Zena Dammous from South Melbourne’s Medica Aesthetic recommends a bidirectional approach to treating acne for lasting results.

“We begin by treating the cause not just the presenting symptoms. Otherwise, we simply won’t see long term changes in the skin,” shares Zena. “The key ingredients we look for in supplements for our acne clients are Probiotics to support gut health, Zinc for wound healing and Omega’s 3,6 and 9.”

“In conjunction with a review of diet, lifestyle, and home care products, we recommend a series of gentle LED facials to repair the barrier first and foremost. With a strengthened barrier, a course of laser facials including q-switch laser or Laser Genesis treatments can be combined with customised peels to decongest pores, strengthen the vascular network and improve cell turnover."

If you’re considering investing in professional skin or hair treatments, it’s clear that ingestibles play a crucial role in getting the best results. By providing essentials nutrients and key actives, they help to address key concerns on a cellular level while in clinic treatments work on the surface.

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