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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Psychologist Mary Hoang’s 5 Tips For Managing Stress
Mar 3, 20233 min read

Psychologist Mary Hoang’s 5 Tips For Managing Stress

Everyone experiences stress, but it’s how we respond to stress that can make all the difference when it comes to managing it in our daily lives.

Stress can feel overwhelming and all-consuming. And while you’re not expected to manage this on your own (help is available), there are some practices you can add to your everyday to help lower your stress.

Here head psychologist and founder of The Indigo Project, Mary Hoang, shares her best tips for managing stress and finding your calm. Mary thinks creatively about what people need to manage mental health often involving music, art and food into her practice to help people lead more meaningful lives.

From her favourite stress-busting playlists to the everyday rituals that can help reduce your stress, these are Mary’s best tips for a calmer mind.

Discover how to identify your stress

Too much stress is destructive, affecting sleep, mood, creativity, health and relationships. You know when stress is affecting you if it’s hard to fall asleep because you’re overthinking or agitated, or you wake up in the middle of the night and struggle to fall back asleep. Other signs are crankiness, sensitivity, or frustration, feeling run down or like you don’t have enough in the tank. You may notice that your appetite increases or you lose your appetite.

I ask people to list their stress responses, for example, emotional eating, smoking, work, crying, getting frustrated, broken sleep. These are the signs they’re getting too stressed. I’d also ask people to learn to notice what stress feels like in their body – for example, do you feel it in your chest or your stomach? – and to recognise these as warning signs.

Bust stress by grounding your body

A great stress buster is grounding the body. Taking a few deep breaths will calm the nervous system from fight or flight to the parasympathetic nervous system which is all about relaxation.

To do this, take a moment to notice what you can see, smell, taste, touch and hear. It will help ground you in the here and now and get your mind off pesky, ruminating thoughts and anxiety. 

Use music as a relaxant

Music is a powerful relaxant, so make your own stress-relieving playlist. I created a great 10 hour playlist for my book Darkness is Golden, it’s called Music for Reading, but you can listen to it when you are working, needing to chill out, or needing to process some emotions.

I also curated a bunch of playlists for stress:

Indigo’s music director Rich Lucano and I created some great guided meditations to relieve stress:

Rituals to start your day stress-free

  • Change your alarm sound to something pleasant and peaceful to wake up to.
  • Put on some headphones and listen to one track that will put you in a good mood with your eyes closed.
  • Stay off emails until you’ve figured out your priorities for the day
  • Try morning movement and exercise.
  • Check in with your energy levels and adjust your day according to what you have in the tank

Rituals to relieve stress at the end of the day

  • Journaling – jot down just a few sentences about your emotions and what you are grateful for.
  • Taking a mindful shower – notice all your senses are you lather up.
  • Create a ritual to release stress like burning sage or palo santo.
  • Express yourself – talking about your day and what came up for you.
  • Reach out to a friend or a therapist if it was really challenging.

If you’re feeling overwhelmed by stress or are concerned about a friend or loved one, help is available. Speak to a healthcare practitioner or contact a psychology practice like The Indigo Project.

This International Women’s Day we’re celebrating an inspiring lineup of women driving transformative change. Discover more tips and stories on the blog.

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