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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Experiencing post-partum hair loss? Discover Stephanie’s marine collagen hair recovery
Apr 28, 20223 min read

Experiencing post-partum hair loss? Discover Stephanie’s marine collagen hair recovery

New motherhood isn’t just a big adjustment for us, but our bodies too. The changes during pregnancy and the months post-partum can send our bodies off-course. One of the most drastic changes can be seen in our hair – with sudden and significant hair loss.

“When I was two months post-partum, I noticed my hair line was almost receding,” shares new mother and first-time Vida Glow customer, Stephanie. “I felt worried that I would go bald.”

And Stephanie isn’t alone. For many, post-partum hair loss is a disheartening, emotional experience on top of the ups and down of new motherhood. It’s for this reason that we’re sharing Stephanie’s post-partum Vida Glow experience. With our commitment to modern beauty concerns, we’re proud to share real customer testimonials and their visible results with our community.

Here, Stephanie shares her experiences with post-partum hair loss – and the ingestible beauty routine that restored her full, healthy hair and self-confidence in eight weeks.

What were your beauty concerns before taking Vida Glow?

“I was very self-conscious to have my hair pulled back – there was such a big patch of hair missing. I wanted to do something about it as soon as possible.”

What inspired you to try Vida Glow?

“I tried vitamin tablets but didn’t notice any difference, so other mums referred me to collagen powder. I did some research and came across Vida Glow – and it was important that it was breast feeding safe as well.”

When did you start seeing results from Vida Glow?

“I started noticing results after one month. I could see baby hairs coming through in those patches, so I quickly bought another lot of sachets.”

How did seeing these results make you feel?

“I was so happy with the results! I couldn’t believe it when I saw the difference in my before and after photos. And in such a short amount of time. I get so many compliments about my hair, and how long and healthy it’s grown.”

What do you love best about Vida Glow?

“I find taking vitamin tablets a chore, whereas, with these powdered sachets it’s very easy to pour into my morning coffee. Apart from it being easy to take, it works. My hair is growing back and my skin has also seen an improvement.”

If you’re experiencing post-partum hair loss, try following in Stephanie’s steps and strengthen your routine with Vida Glow ingestible beauty.

As a marine collagen powder, Vida Glow stimulates collagen. While marine collagen creates firm, glowing skin, it also creates an optimal environment for hair growth. And with visible results.

Within weeks, Vida Glow’s community see more and longer baby hairs and faster-growing hair long-term. In an easy-to-adopt daily sachet, marine collagen can naturally restore thick, healthy hair.

Add Natural Marine Collagen to your routine or discover more about the benefits of marine collagen. If you’re seeing incredible results from your Vida Glow routine, we encourage you to share your experience with our community on Instagram @VIDA_GLOW and #VIDAGLOW, or directly with us at hello@vidaglow.com.

During pregnancy and breast-feeding, you should talk to a trusted healthcare practitioner before taking any supplement, including our ingestible beauty products.

Whilst many of our customers have been able to take our products throughout pregnancy and breastfeeding, clinical testing has only been done on non-pregnant women. Our formulations have been rigorously tested for quality and safety, however, we still advise speaking with your healthcare practitioner to check that our products are right for you and your individual needs.

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