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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

How To Future Proof Your Skin For 2023
Feb 8, 20234 min read

How To Future Proof Your Skin For 2023

Dream skin doesn’t happen overnight. As we age, shift routines and adjust to modern living, new challenges arise and skin concerns become more apparent.

If one of your 2023 goals is to achieve healthier, happier skin it’s time to look at your current skin care habits – or lack thereof – and start to lay some fresh groundwork. With insight from leading skin experts, we dig into the biggest skin challenges people may experience in 2023 and how to get ahead of the curve for the skin you want – at any age.

Ingredient overload: Aesthetician, Peta Friend – Will & Peta.

With so many ‘buzzy’ ingredients and skin care trends, it’s easy to fall guilty to ‘ingredient overload syndrome.’ But overuse and misuse of products is causing more damage than good. Trying new skincare routines is one thing, but with products becoming more and more potent, Peta notes that “skin is becoming more sensitive than ever.” Meaning there’s a much higher potential for irritation, agitation and a weakened skin barrier.

Tip: Keep it simple. You want your products to complement each other, not work against each other – or your skin. Stripping back and streamlining your products will make it easier to formulate a beauty routine that works for exactly what your skin needs.

If you want to benefit from different skincare ingredients, look for a combination product formulated for efficacy that can offer several skin benefits and be used in more ways than one.

Inflammatory skin conditions: Aesthetic Clinician, Mai Guillou – Skin to Heart

Inflammatory skin conditions, such as acne and eczema, are a key concern for many, which according to aesthetic clinician Mai Guillou from Skin to Heart, the factors that contribute to inflammatory skin conditions “are highly related to increased stress levels, poor diets consisting of too much refined sugars, processed foods, unhealthy fats and lack of sleep as well.” And it’s not always the easiest fix. Modern living can get the best of us – triggering imbalances that start to show on a superficial level.

Tip: Mai Guillou recommends enlisting the expertise of a dermal clinician. “Preferably a clinician with a holistic approach to skin health, and wellness, who in general, will be able to guide you into ingestible beauty and prescribe a skin care routine that you will stick to and enjoy.”

Focus on targeting the skin from the outside-in with evidence-based active ingredients and a treatment plan performed in-clinic. “Our skin and body are highly linked with our diet and correct supplementation,” says Mai Guillou. By treating skin concerns from the inside out, you’re treating the root of the issue at a cellular level, optimising results and also the longevity of these results. Your complexion is a direct reflection of what’s going on internally so this should be a top priority.

For example, if acne-prone skin is a burgeoning concern – whether you’ve been struggling with hormonal imbalance, gut imbalance, high stress or weary of post-pill breakouts – skin-supportive acne-specific supplements will be your best bet. Working synergistically with a streamlined, clinic-prescribe topical routine to prevent and protect skin from present and future breakouts.

The skin microbiome: Founder, Vita Catanzariti – Dolce Vita Skin

If you want healthy, symptom-free skin, prioritising your skin barrier should be the core of your beauty routine. With the rise of high-strength acids, retinols and active resurfacing products in recent years, the healthy function of our skin barrier is becoming compromised – leading to internal imbalances in our skin. This can be a result of excessive use or the layering of too many irritating actives on the skin, like overuse of retinol or combining acids and retinol in one go. Signs of a depleted skin barrier can appear as sensitised skin, dry itchy skin, inflammation, acne, uneven texture and dullness.

Tip: To protect and revive your delicate skin barrier, founder of Dolce Vita Skin Vita Catanzariti stresses the importance of looking internally. “We need to understand that skin is a reflection of your internal health. You need to always focus on what your skin is trying to communicate to you.”

Feed your skin from the inside with a diet of omega-rich foods such as fish, flaxseed and nuts, plenty of fresh fruits and veggies. Additionally, hydration is key in keeping skin strong. If your barrier is compromised, it’s super important to restore any lost moisture and keep hydration levels high – even if you think your skin is oily. In tandem with a restorative topical moisturiser, work to replenish your skin’s moisture content with an ingestible solution that treats on a cellular level.

Adding just one daily sachet of Vida Glows Natural Marine Collagen to your routine can reduce dryness, help to restore skin’s water content and improve skin’s structure, so your skin looks and stays hydrated.

“Having an aesthetician with a holistic approach that can teach you how to best care for your inner health will bring back the balance to your skin” mentions Vita Catanzariti. And also, support you in creating a considered topical routine. Introducing actives slowly and taking a more measured, gentle approach will ensure healthy skin and the long-term results you want.

 

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