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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Experiencing hyperpigmentation? This is how to fade post-breakout dark spots
Jun 27, 20223 min read

Experiencing hyperpigmentation? This is how to fade post-breakout dark spots

Whether you’re in the middle of an acne flare-up or get the occasional pimple, you might notice dark, scar-like marks left behind by breakouts.

While we’re distracted by pimples on the skin’s surface, hyperpigmentation arises in the deeper layers of our skin. This is post-inflammatory hyperpigmentation – also known as hyperpigmentation. And it’s the final frontier in reclaiming a bright, luminous complexion.

If you’re frustrated by dark, lasting spots, we’re here to explain hyperpigmentation and the causes of dark spots.

Keep reading to strengthen your brightening skincare routine – and discover the benefits of treating your skin concerns from the inside out with Vida Glow customer, Sophie.

WATCH: Sophie’s post-inflammation hyperpigmentation journey

 

What is hyperpigmentation?

Pigmentation is light brown or dark brown marks. And while it’s common on sun-exposed areas like the cheeks, nose and forehead, hyperpigmentation also occurs after pimples or acne as pink, red or brown marks and scarring.

What causes hyperpigmentation?

Compared to UV ray-induced sun spots, post-inflammatory hyperpigmentation comes from injuries. Think: inflammatory skin conditions like an acne or eczema, or physical injuries caused by pimple-popping or improper use of extraction tools.

No matter your trigger, hyperpigmentation starts with inflammation. When our skin is compromised by excess sun exposure or our squeezing fingers, inflammation occurs. This inflammatory response is designed to fend-off infection and support skin’s repair. And in the process, our pigment-producing cells called melanocytes produce excess pigment to protect our skin.

After injuries heal and inflammation calm, you could develop post-inflammatory hyperpigmentation. Skin goes from red to brown and this is post-inflammatory pigmentation.

Can I prevent skin hyperpigmentation from pimples?

The first step is to revaluate your emergency breakout routine.

Instead of popping a pimple or applying a drying topical solution, put on a pimple patch. Not only is hydrocolloid thought to help speed-up your skin’s recovery, but the adhesive patches will help remove the temptation to pick and pop, too.

Once you have calmed inflammation and taken action to prevent hyperpigmentation, adopt a science-backed ingestible solution to brighten any dark spots that sneak in.

Can I brighten dark hyperpigmentation and scars?

Hyperpigmentation sits deep in the epidermis of our skin – not on the surface on the complexion. So while topical vitamin C, niacinamide and peels are buzzy in skincare, the best way to treat pigmentation at-home is on a cellular level. With clinically backed ingestible beauty.

Vida Glow’s first Advanced Repair innovation, Radiance, is a targeted treatment for signs of pigmentation. In a vegan, cellulose capsule, Radiance delivers clinically studied skin actives, vitamin C and zinc into the bloodstream. This reaches skin tone concerns cell by cell for fast, visible results in one daily dose.

While the targeted capsules actively reduce uneven skin tone, Radiance is also a long-term solution for signs of pigmentation. Formulated with carotenoids – orange-yellow plant pigments with photoprotective properties – Radiance minimises future pigmentation and supports skin regeneration. So you can maintain healthy, even skin long-term.

In 12 weeks, Radiance increases skin luminosity by 26% and reduces facial imperfections by 18%.

Can Vida Glow Radiance help reduce the appearance of pigmentation?

Yes – and Vida Glow customer, Sophie, has experienced Radiance’s results first-hand.

“Before I started taking Radiance, my skin concerns were redness and scarring – especially after I squeeze a blemish,” explains Sophie. And the cause of her post-inflammatory hyperpigmentation is completely understandable. “I’m very fortunate that I don’t suffer with too many blemishes, but it means I focus on my blemishes when I do get them,” admits Sophie. “And I get frustrated with myself when I pick them and make them worse.”

But since taking Radiance, Sophie’s skin is recovering quicker. “My scars definitely don’t linger for as long. And the overall brightness of my skin has improved. People have commented on how bright and glowy my skin is.”

Like many in the Vida Glow community who are throwing away their concealers, Sophie has even started skipping makeup. “I have a lot more confidence in my skin,” she shares. “It’s such a great feeling to have my complexion looking even and clear.”

Are you ready to improve your post-inflammatory hyperpigmentation? Learn more about our best-selling Radiance capsules and shop now.

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