Shipping
EU
| Delivery | Timeframe | Cost |
| Standard under €15 |
5-15 Business Days |
€5.50 |
| Standard over €15 |
5-15 Business Days |
FREE |
Returns
We can only accept returns for damaged goods that are not opened. Please note all return requests must contact hello@vidaglow.com within 2 weeks of receiving your order.
Due to regulations worldwide, we cannot accept any refunds for open packages – this includes customers who are not satisfied with their purchase. Unfortunately, we also cannot accept returns or refunds for ‘change of mind’ once a purchase has been made.
If you’re concerned that your product is damaged or faulty, please contact us so we can assist you with the matter and issue a refund where applicable.