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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

Do Collagen Supplements Work?

Ingestible collagen is a fast-growing category. With the promise of glowing, resilient skin, split-proof nails and optimal hair health, consumers remain discerning. Do collagen supplements really work? How does drinking collagen work from within to elicit outward effects? Here, we’ll delve into the science behind marine collagen and invite you to discover its revolutionary benefits.

Understanding Collagen

Collagen is the foundational (and most abundant) protein that our body uses to maintain our hair, skin and nail health. Though, from our 20s, our collagen production naturally slows and signs of ageing become more visible – for example fine lines, dullness and wrinkles. And not only that, but external stressors such as sun, pollution, stress and poor diets can also accelerate our collagen decline. This is when dailycollagen supplementationbecomes a game-changer.

Why Marine Collagen?

So why does marine collagen work? Firstly, there are two main sources of collagen: marine (derived from fish) and bovine (derived from cows). While both have been proven to support your skin, studies have stated thatmarine-based collagencan be absorbed 1.5 times more efficiently than other collagen sources due to the size of the peptides. Once hydrolysed, marine collagen peptides are much smaller than collagen made from beef and pork, meaning it’s more effective in restoring collagen to a deeper layer of skin, hair and nails. Likewise, collagen from our diets is difficult to absorb due to the large molecular size – makinghydrolysed Natural Marine Collagenthe most efficacious way to replenish collagen and deliver visible, outward benefits.

Power Peptides

Our Natural Marine Collagen is made from the skin of fish and sustainably sourced from open water farms in Europe. We use responsibly farmed fish suppliers and all our sources are held to the highest standards of European Regulations – with each batch of collagen rigorously tested for heavy metals, purity and safety.

In addition, our marine collagen is naturally hydrolysed. This means we break down the protein to a peptide size the body can more readily absorb. This process significantly boosts the efficacy of marine collagen for powerfully visible results. Offering peak bioavailability, Vida Glow Natural Marine Collagen has the lowest possible molecular weight for collagen peptides, giving the powder an absorption rate of 90%.

Inside Out

It’s the power of cellular-level beauty. But why exactly does taking collagen powder work over topical skincare? In skincare, collagen does a great job of moisturising and replenishing the skin, but it can’t penetrate the surface due to the size of the molecule. As an ingestible, marine collagen is absorbed and distributed into the bloodstream, reaching the deepest dermal layers of skin. In doing so, it increases the pool of specific amino acids needed by cells to stimulate fresh collagen production.

Taken daily, it assists in combating the signs of ageing, plumping fine lines, improving skin elasticity, firmness, and hydration. It also boosts hair and nail health, encouraging growth and promoting shine – all from the inside out.

Science Backed

Do collagen supplements work? We know collagen peptide powders stimulate increased collagen, elastin and hyaluronic acid production in the skin. However, tangible results are dependent on dose, the quality of the supplement and the skin’s own collagen requirements.

At Vida Glow, we have the science to back it. Investing in extensive clinical trialling, our natural marine collagen is clinically proven to reduce the appearance of fine lines and wrinkles, improve skin elasticity and skin firmness as well as promote healthy hair and nails.

Potent & Proven

In an independent double-blind, placebo-controlled trial, subjects supplemented 2.5g of Vida Glow’s Natural Marine Collagen (less than one sachet) and experienced increased skin firmness and saw a significant improvement crow’s feet wrinkles, within 12 weeks.

In a second double-blind randomised placebo-controlled trial, subjects experienced an increase in skin firmness and a reduction of crow’s feet wrinkles after supplementing with a higher dose of 5g of hydrolysed marine collagen for 8 weeks.

Substantiated with scientific evidence for guaranteed results you can trust, it’s ingestible beauty that works.

Consistency is Crucial

Collagen supplements are for anyone looking to reverse or delay the signs of clinical ageing – loss of volume and elasticity, decreased epidermal thickness, wrinkles, weak nails and depleted hair strength. But at what point does taking collagen work? Early results of consistentcollagen supplementationcan be visible in just four weeks. After 8 to 12 weeks, the unprecedented clinicalbenefits on hair, skin and nailsare powerfully felt and seen. Consistency is essential in order to experience these tangible results. If you stop taking collagen regularly, the body’s production of collagen will slowly revert to its natural rate.

Professional Opinion

The science behind Natural Marine Collagen is so impressive that industry-leading beauty and skin experts recommend it with confidence. Skin Professionals agree that the key to a bright, plump and youthful looking complexion means going more than skin deep. Vida Glow Natural Marine Collagen can deliver that next level of beautiful skin. As lauded dermatogist, Dr Philip Tong states, “I’d recommend it to patients withdry or blemished skin,as marine collagen is said to help rejuvenate and have anti-inflammatory properties.” But it doesn’t stop there. “There’s a real benefit for those in their 40s to 50s who have lost collagen over time through ageing, as collagen supplementation is reported to rebuild that lost collagen,” says Tong. 

- Dr Philip Tong, Dermatologist

And he isn’t alone. PhD scientist, educator and former Registered Nurse – Dr Michele Squire – similarly attests to the revolutionary formulation – turning doubt into devout advocates for Natural Marine Collagen’s proven results.

“A lot of people don’t know about it or they feel like it’s just another supplement, but the science is unequivocal. Hydrolysed marine collagen is superior to other collagens because the component parts, peptides and amino acids, are made so small that they cross through the gut and into the bloodstream. They’re more bioavailable, soluble and palatable. What I love about Vida Glow is that it’s safe and well tolerated, which means I can recommend it with confidence.” 

- Dr Michele Squire, Scientist

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