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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

The future of haircare: Hairology™ takes haircare deeper
Jun 2, 20223 min read

The future of haircare: Hairology™ takes haircare deeper

Whether you’re experiencing hair loss and thinning, or just want to wake up with fuller, high-shine hair, it’s time to take your haircare out of the shower. Traditional haircare concentrates its efforts on the hair we see – but there’s an untapped approach to hair health concerns and hair loss: the follicle.

While ‘scalp care’ gives hair the skincare treatment, the best hair growth product begins even deeper down. In the follicle, an ingestible haircare routine addresses concerns at the root. This is the ingestible difference – and the advantage of Vida Glow’s first targeted hair innovation, Hairology™. Think beyond traditional haircare and discover the science of healthy hair follicles for visible results in one clinically studied, daily capsule.

Understanding hair, inside and out

“Hair consists of two distinct structures. The ‘living’ part located under the skin and the hair shaft, the fully keratinised non-living structure that is visible to us,” explains Vida Glow’s Senior Research Scientist, Lauren Dewsbury. This ‘living’ part of hair is the follicle – where the hair’s bulb meets the bloodstream to access essential vitamins and minerals and for healthy growth. And unlike traditional haircare which addresses the healthy appearance or texture of hair, caring for hair at the follicle creates an optimal opportunity to grow healthy, full and thick hair.

Inside the hair growth cycle and why we experience hair loss

“Hair undergoes continuous cycling right throughout adult life, where it is completely regenerated with every hair cycle,” explains Dewsbury.

And while there are three stages to the hair growth cycle, anagen has the most significant impact on hair health and growth. As the active growing phase, anagen lasts between two and seven years – and because each hair has its own individual life cycle, 90% of our hair is in anagen at any given time. Under the influence of hormones, nutrient decencies, stress and medical conditions, it’s when anagen and the hair growth cycle shortens that hair loss occurs. Hair follicles may become slow to regenerate – meaning hair grows slowly and can become thinner with time.

 

Hairology’s key ingredients for hair loss and thinning

A once-daily ingestible, Hairology™ is a targeted solution for hair loss and thinning.

As a capsule with clinically studied actives and the best vitamins for hair growth and thickness, Hairology™ travels through the bloodstream to take effect at the follicle. This prioritises follicular health to help minimise hair loss and support hair growth and strength. So hair grows longer, stronger and thicker.

Powered by key active AnaGain™, the formula reduces hair loss and hair thinning with visible results. A trademarked active derived from pea sprout extract, AnaGain™ nourishes the follicle with phytonutrients – and is clinically studied to reduce hair loss by 34% after 28 days. Meanwhile, supporting actives – including seaweed extract bladderwrack, zinc, selenium and biotin – top-up the body with essential vitamins and minerals for hair growth and healthy, strong strands.

Hair benefits of Hairology By reducing hair loss and replenishing nutrient deficiencies commonly linked to hair loss, Hairology ™ and AnaGain ™ create an optimal environment which:

  • Key active AnaGain™ reduces hair loss by 34% after 28 days (2).
  • Key active AnaGain™ reduces hair thinning (2).
  • Supports healthy hair follicles
  • Supports hair growth
  • Supports hair strength
  • Maintains hair thickness

 

For strands, hair loss is significantly reduced in 28 days. And with consistent supplementation over eight weeks, hair begins to grow thicker, longer and stronger. The result is naturally full, glossy hair.

With an understanding of the hair growth cycle and a specialised formula, Hairology™ extends the possibilities of haircare in a bidirectional routine – inside and out. For those experiencing hair loss and thinning concerns, this means Hairology™’s clinically studied capsule addresses hair concerns at the root. And with just one capsule a day.

To achieve tangible results in 28 days and enhanced hair health, try the best hair growth routine with Hairology™.

(2).Grothe, T, Wandrey, F, Schuerch, C. Short communication: Clinical evaluation of pea sprout extract in the treatment of hair loss. Phytotherapy Research. 2020; 34: 428 – 431.

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