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Shipping & Returns

Shipping

All orders are shipped from our EU based warehouse. Please allow 48 hours for your order to be processed. During Sale and holiday periods please allow additional time for your order to be processed. Please be aware that online orders are not processed over the weekends or on public holidays. Full tracking details will be sent to customers when shipped.


France
Delivery Time Frame Cost
Standard over €38

2 - 7 Business Days
FREE
Standard under €38

2 - 7 Business Days
€8.00
Standard (Signature Required) 2 - 7 Business Days €9.50
Express Shipping Next Day Delivery €15.00

 


Germany

Delivery
Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7 Business Days
€8.00
Express Shipping 1-2 Business Days €20.00

 


Belgium, Spain, Italy, Luxembourg, Switzerland, Netherlands 
Delivery Time Frame Cost
Standard over €38

3 - 7 Business Days
FREE
Standard under €38

3 - 7  Business Days

€13.00
Express Shipping Next Day Delivery €20.00

 


Rest Of Europe
Delivery Time Frame Cost
Standard over €38

4 - 10 Business Days
FREE
Standard under €38

4 - 10 Business Days
€16.00
 

Isle Of Man, Liechtenstein
Delivery Time Frame Cost
Standard over €38

7 - 10 Business Days
FREE
Standard under €38

7 - 10 Business Days
€20.00

 

European Shipping Locations:

Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle Of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands, Bouvet Island, Vatican City State, San Marino 

Shop Local

Local international sites are also available, where we ship locally from our US, UK and AU dispatch centres to ensure fast and more reliable shipping:

All customers are responsible for any import customs, duty or taxes. Given our warehouse locations, customers in the European Union, US, UK & Australia need not worry about customs as we ship using domestic mail to these locations.

Should you have any questions regarding your order we encourage you to contact hello@vidaglow.com.

Returns

Vida Glow is designed for real, active people. We specialise in active beauty solutions and active customer experience solutions.

Busy living doesn’t have time for complicated administration. Our Return and Refund Policy has been designed to be as effortless and straightforward as your Vida Glow routine.

Due to the nature of our products, we do not offer a refund for a change of mind. We have a team of experts dedicated to helping you create an individualised routine for real results. We encourage you to consult with our experts in advance of completing your purchase.

If you receive your product and it is damaged, you have 21 days to contact us and return your product for a replacement, store credit or full refund. All return items will be subject to review by our quality control team upon receipt.

Unfortunately, we are unable to facilitate returns for Vida Glow products purchased outside of vidaglow.com. However, we are happy to support you in liaising with any retailer to facilitate your needs. Reach out to our expert team for help.

To request a return, email hello@vidaglow.com.

*Any shipping costs incurred will be the responsibility of the customer for change of mind.

Subscription Information

Your Beauty Routine - on your terms

Consistency is key to maximise the efficacy of your ingestible beauty and skincare. With Subscribe & Save, you'll save up to 20% plus get free, automatic delivery. So you won't ever miss a day again.


Save up to 20%

Subscribe to your Vida Glow essentials and you'll save up to 20% on every order, every time. We offer a 20% discount on our Bundles, and 15% on all other products.


Easy Sign-up

Set-up your subscription in three clicks. Find your Vida Glow favourites, then select the "Subscribe & Save" option and your delivery frequency when you add your purchase to bag.

When you first subscribe, your order will be placed and charged to your chosen payment method immediately. For each following order, the confirmation and shipping information will be automatically sent to your nominated email address on payment.


Automatic Delivery & Free Shipping

To effortlessly replenish your Vida Glow routine, Subscribe & Save automatically delivers your order - and always with free shipping.


Flexibility

We know life gets busy and your routine changes. Whether you're travelling or just want to switch-up your Natural Marine Collagen flavour, you can easily swap, pause or cancel your subscription at any time.

 

To learn more about Subscribe & Save, visit our FAQs.

3 Things To Know Before You Start Taking Collagen
marine collagenAug 12, 20242 min read

3 Things To Know Before You Start Taking Collagen

You’ve read the studies, seen the before and afters, and heard the rave reviews for marine collagen. You know it works, but what else do you need to know before supplementing to ensure you’re making it count?

We’ve broken down our top three tips to help choose the right collagen and create a routine that will get results. Read on for more.

1. You have to be consistent

Consistency is key when introducing any new supplement into your routine to give it time to incorporate with your natural production cycles.

Skin cell turnover typically takes 28 days to complete whereas the hair growth cycle has three phases that last between two to seven years. Marine collagen supplementation works to gradually stimulate collagen synthesis in the body and replenish natural collagen stores. Regular supplementation allows for a steady supply of collagen, supporting ongoing replenishment alongside natural reproduction cycles. .

To support consistency, choose the format that best suits your lifestyle: .

Collagen Liquid Advance offers a ready-to-consume liquid sachet with a double dose of marine collagen and antioxidants, perfect for supplementing on-the-go. .

Both our Natural Marine Collagen and Pro Collagen+ are a flavourless, heat stable powder sachet to be mixed into any hot or cold drink. Or choose from our naturally flavoured Natural Marine Collagen options to enjoy a sachet in water. .

2. Size matters

Collagen peptides are large proteins that need to be broken down. The lower the molecular weight, or the smaller the collagen particles, the easier it is for the body to absorb giving visible results, faster. .

Vida Glow’s Natural Marine Collagen is activated through a process called hydrolysation to create low-molecular weight peptides, as low as 2000 Daltons, with an absorption rate over 90%. .

Our latest innovation, Pro Collagen+, introduces a cutting-edge hydrolysation process to create the highest concentration of low molecular weight tripeptides, as low as 300 Daltons. .

3. Know your dosage

Your recommended daily dose of marine collagen varies depending on your age and severity of your skin concerns. Studies suggest 2.5g to 9g of hydrolysed marine collagen daily is all you need to see visible results. Anything more and your body won’t be efficiently making use of the peptides. .

As a guide, for those between 25-35 who want to maintain plump, hydrated skin and healthy hair and nails, take one daily serving of Natural Marine Collagen. .

Between 36-45 years of age, when the first signs of ageing – fine lines, weak nails and thinner hair – appear, take two daily servings, or one serve of Collagen Liquid Advance. .

For advanced ageing concerns such as deeper wrinkles, dull complexion, very fine hair and brittle nails are seen, Pro Collagen+ offers a superior formulation to visibly improve skin concerns in as little as 3 weeks with one daily serving. .

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